FAQ

Frequently asked questions

General Product

Who is this product designed for?+

It is designed for HR teams, operations managers, finance teams, team leads, recruiters, and administrators who need a centralized system for people and organization management.

Is access controlled by user role or permission?+

Yes. The platform includes settings for role permissions and approvals, allowing organizations to control who can view, edit, approve, or manage different records and workflows.

Can the platform support approval-based workflows?+

Yes. Several modules include approval configurations, helping organizations enforce internal review and authorization steps before actions are finalized.

Can managers and employees see different dashboard information?+

Yes. Dashboards can be tailored to user roles, so employees, managers, HR staff, and administrators can each see relevant insights and tasks.

Can onboarding be standardized across the company?+

Yes. The onboarding module helps organizations manage structured onboarding processes for new hires so required steps can be completed consistently across the company.

Organizational Structure

What can I manage in the organizational structure module?+

You can manage the company structure, branches, reporting hierarchy, work schedules, transfers, and other organizational setup elements.

Does the system support organization charts?+

Yes. The product includes organization chart functionality to help teams visualize reporting lines and departmental structure.

Can we manage branches or multiple organizational units?+

Yes. The module includes branch-related settings, making it suitable for organizations with multiple offices, locations, or business units.

Employee Information

What can I do in the employee information module?+

You can manage employee profiles, employment details, positions, custom fields, approvals, and role permissions in a centralized employee record system.

Can the system store custom employee data?+

Yes. Custom fields can be configured so organizations can capture information specific to their processes or policies.

Is this module useful for HR administration?+

Yes. It helps HR teams maintain clean employee records, monitor employee-related information, and keep workforce data organized and up to date.

Timesheet and Attendance

What does the timesheet module handle?+

The timesheet module supports attendance tracking, my timesheet views, employee attendance, imported logs, time zones, allowed areas, and attendance rules.

Can employees track their own attendance and timesheets?+

Yes. Employees can use personal timesheet views to monitor attendance, working time, approvals, and related records.

Does the system support leave management?+

Yes. It includes leave management features such as leave requests, leave balances, leave policies, carry-over rules, accrual rules, and approval workflows.

Can attendance rules be customized?+

Yes. The platform includes settings for attendance rules, work schedules, time zones, and related controls so organizations can match their policies.

Payroll

Can finance or payroll teams manage payroll configuration inside the platform?+

Yes. Payroll settings allow teams to define operational rules such as pay periods, taxes, pension setups, and other payroll-related configurations.

Compensation, Benefits, and Deductions

What is included in the compensation module?+

The compensation area supports allowances, benefits, deductions, and related compensation settings such as allowance types, deduction types, and benefit types.

Can we configure different compensation components?+

Yes. Organizations can define and manage multiple compensation components to reflect their salary structure and internal policies.

Does the product support variable pay or similar compensation models?+

Yes. The platform includes benefit and incentive-related views that suggest support for variable and performance-related pay structures.

Recruitment

What can the recruitment module manage?+

The recruitment module supports job postings, candidates, talent resources, talent rosters, interns, recruitment settings, status tracking, and AI-assisted job matching.

Can recruiters track candidates through the hiring process?+

Yes. Candidate pages and recruitment status features help teams organize applicants and monitor progress through recruitment workflows.

Does the system support talent pools or talent rosters?+

Yes. The recruitment area includes talent resource and talent roster features for building and managing candidate pipelines.

Is there AI support in recruitment?+

Yes. The platform includes AI job matching and hrflow.ai-related functionality, which suggests support for AI-assisted candidate or job matching workflows.

Feedback and Recognition

What does the feedback module include?+

The feedback module includes conversations, meetings, feedback settings, question definitions, categories, surveys, action plans, target achievement, and recognition features.

Can the platform support continuous feedback and performance conversations?+

Yes. The conversation and meeting features make it possible to run regular feedback cycles instead of relying only on annual reviews.

Does it support recognition programs?+

Yes. The module includes recognition pages and settings, which can help organizations encourage appreciation and employee recognition practices.

Can we configure feedback forms and meeting types?+

Yes. The settings area includes options to define questions, meeting types, categories, and feedback structures.

OKR and Monitoring

What does the OKR module manage?+

The OKR module supports objective planning, OKR dashboards, planning periods, OKR types, criteria management, target assignment, check-in rules, and edit access settings.

Can managers track progress against goals?+

Yes. The OKR dashboards and monitoring views support progress tracking for employees and teams.

Does the product support appreciation and reprimand tracking?+

Yes. The monitoring and evaluation area includes appreciation and reprimand functionality for documenting recognition and corrective actions.

Training and Development

What is the TNA module used for?+

The TNA module supports training needs analysis, training management, course categories, approvals, review workflows, commitment rules, and employee training views.

Can employees access their own training records?+

Yes. The platform includes my-training views so employees can review assigned or available training content.

Can training programs be reviewed and approved?+

Yes. The module includes approval and review flows, helping organizations manage training governance and accountability.

Planning and Reporting

What is the planning and reporting module for?+

It supports structured planning and reporting workflows so organizations can align activities, monitor plans, and track execution more effectively.

Can it help management monitor operational progress?+

Yes. Combined with dashboard and performance-related modules, it can help leaders review priorities, plans, and outcomes.

Audit and Administration

What is the audit log used for?+

The audit log helps administrators review system activities and track historical changes for transparency, monitoring, and compliance purposes.

What can administrators manage in the admin area?+

Administrators can manage billing, invoices, plans, profiles, and subscription-related controls, depending on access rights.

Can the system restrict access if a subscription expires?+

Yes. The product includes subscription-expired handling, indicating that access can be controlled based on tenant subscription status.